Position SummaryServes as the program's subject-matter expert for the GSA-provided NCMMS platform, keeping maintenance data, service records, and compliance documentation accurate across the statewide portfolio.

Key Responsibilities

• Records and manages all service calls, facility assets, and maintenance work orders in the NCMMS, including subcontractor and custodial service activity.
• Maintains equipment inventories, locations, and maintenance plans/schedules, including documenting any approved deviations from the GSA Preventive Maintenance (PM) Guide schedule.
• Stores supporting documentation (reports, testing records, photos, manuals, permits, certifications) within the system.
• Continuously updates records and formally certifies data accuracy on an annual basis.
• Tracks and reports against GSA's NCMMS key performance indicators (KPIs), which may change year to year.
• Supports the Quality Control Manager with NCMMS-based reporting on inspection and corrective action data.

Required Qualifications

• 3+ years of experience administering a CMMS or similar maintenance data platform.
• Strong data analysis and reporting skills (Excel and database/CMMS reporting tools).
• Experience in a facilities or maintenance operations environment.
• Ability to obtain HSPD-12 clearance.

Preferred Qualifications

• Direct experience with GSA's NCMMS platform.
• Experience building KPI dashboards or performance reporting for maintenance operations.