Data & Reporting

• Lead regular data analysis and reporting functions across the organization
• Build a more centralized approach to organizational data support and reporting.
• Inventory and map key systems, data sources, reports, workflows, and ownership.
• Establish consistent data definitions, documentation, and quality standards.
• Improve data accuracy and consistency while reducing duplicate entry and manual reporting.
• Coordinate dashboards and recurring reports that give staff and leadership useful information for decision-making.
• Help departments access and use data more effectively.

Compliance:

• Develop and maintain a centralized calendar of contractual, regulatory, grant, quality, and reporting requirements.
• Work with Programs, Finance, Development, and leadership to support accurate and timely reporting.
• Maintain supporting documentation and assist with audits, monitoring visits, funder reviews, and other external requests.
• Identify reporting and data-quality issues and coordinate follow-up and corrective action.

• Serve as MOWOC’s primary internal contact for the data and technology initiative.
• Partner with the outside Project Manager responsible for managing and coordinating specialized consultants.
• Coordinate staff participation in discovery, data mapping, workflow reviews, system evaluation, testing, training, and implementation.
• Translate organizational needs into clear requirements for the Project Manager and consultants.
• Help evaluate recommendations and turn them into practical processes, policies, tools, and workflows.
• Support data governance, systems integration, reporting improvements, automation, and responsible use of emerging technologies.

• Help establish consistent performance and outcome measures across programs.
• Support dashboards and reporting that help MOWOC understand program reach, outcomes, and opportunities for improvement.
• Train and support staff on data quality, reporting standards, and new processes.
• Help make data a practical part of how teams learn, make decisions, and improve services.

• Bachelor’s degree in a related field or equivalent relevant experience.
• Five or more years of experience in data management, compliance, reporting, analytics, quality improvement, program operations, or related work.
• Experience improving organizational data, reporting, compliance, or business processes.
• Strong skills in quantitative and qualitative analysis, problem-solving, organizations, and project coordination.
• Strong written and verbal communication skills and the ability to make complex information understandable.
• Ability to work well across departments and with external partners.
• Proficiency with Microsoft Excel and Microsoft 365.
• Good judgment when working with confidential or sensitive information. Nice to Have
• Experience in nonprofit, healthcare, aging services, social services, government-funded programs, or another regulated environment.
• Experience with grant, contract, compliance, quality, or outcome reporting.
• Experience with Power BI or similar reporting and visualization tools.
• Familiarity with Microsoft Dynamics 365, Business Central, SharePoint, ServTracker, WellSky/SAMS, Salesforce, or comparable platforms.
• Experience with system implementations, data governance, workflow improvement, or organizational change.
• Experience working with outside consultants, technology vendors, or project management partners.

Meals on Wheels Orange County is an equal-opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to creating an inclusive and supportive work environment.