About This PositionThe Municipal Court provides equal access to justice, professional and impartial treatment, and the fair and time resolution of all court matters. Municipal Court performs their responsibilities in a manner that serves to maintain the public's trust and confidence in the Court as an institution and to enhance the public's respect for the rule of law, while preserving and protecting individual rights guaranteed under the constitution.

IT Analyst/Programmer III (ITAP III) is a key role within the Phoenix Municipal Court, responsible for maintaining, administering, and modernizing enterprise UNIX/Linux server environments and backend SQL database engines. This position includes operational support for mission-critical applications and infrastructure, including Red Hat Enterprise Linux, IBM AIX, VMware vSphere, IBM Informix, PostgreSQL, and SQL Server components.

This role requires a thorough understanding of enterprise system administration procedures, patch management workflows, and security hardening as well as the ability to troubleshoot critical infrastructure problems and execute root cause analysis. In addition, capability in requirements gathering, storage allocation using Logical Volume Manager, server modernization, and disaster recovery readiness are highly desired. This position will be involved in application deployments, operational processes including 24/7/365 on-call support, policies, and standards to support judicial and public operations. This position also provides production support by administering, patching, tuning, and deploying solutions to complex system problems as well as ensuring data accuracy in critical situations.

IDEAL CANDIDATE

• Proficiency with enterprise deployment, configuration management, and patching tools such as Ansible, Red Hat Satellite, YUM/DNF, MECM/SCCM, PDQ, or custom shell scripting (Bash, KornShell).
• Customer service skills.
• Excellent written and verbal communication and presentation skills will be utilized to support development and training.
• Ability to:

• Work with business users to translate requirements into technical design and solutions.
• Support a business application used to support customer experiences / interactions.
• Work with business users to translate requirements into technical design and solutions.
• Work in a team environment with a strong focus on customer service and solution ownership.

• Ability to work independently and work well within a project team.
• Customer service skills.

SALARY

Pay and Hiring Range: $92,726.40 - $124,259.20 annually.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BenefitsA comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 007 Benefits

Minimum Qualifications

• Three years of experience in applications analysis and programming, systems analysis and design.

• Including project leader responsibility.

• Bachelor's degree in computer science, computer information systems, business administration, mathematics, or related field.
• Other combinations of experience and education, which meet the minimum requirements, may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• This position is subject to Criminal Justice Information Systems (CJIS) background standards. Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate's suitability for the job.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.

Preferred QualificationsThe minimum qualifications listed above, plus:

• Experience working with SQL
• Hands-on experience administering, tuning, patching, and troubleshooting enterprise UNIX/Linux server environments (such as Red Hat Enterprise Linux, CentOS/AlmaLinux, or IBM AIX).
• Experience managing virtualized workloads on VMware vSphere/ESXi host clusters, including virtual machine provisioning, storage volume allocations (LVM), snapshot lifecycles, and disaster recovery readiness.
• Experience supporting backend SQL database engines (such as IBM Informix, PostgreSQL, or SQL Server), monitoring storage growth, executing backups, and performing troubleshooting or Point-in-Time Recovery.
• Experience providing critical incident response, root cause analysis (RCA), and mandatory after-hours, weekend, and holiday on-call support for high-availability production environments.
• Experience executing enterprise software packaging, vulnerability patching, and/or configuration management across UNIX/Linux server fleets (Red Hat Enterprise Linux, AIX) and workstation environments.
• Experience maintaining legacy infrastructure (such as IBM AIX servers and IBM Informix databases) and successfully executing strategic migrations, system upgrades, and refactoring initiatives onto modern enterprise platforms or virtualized architectures.
• Experience configuring, administering, and troubleshooting Domain Name System (DNS) infrastructure-including forward/reverse lookup zones, record management and integrating DNS services with Active Directory to maintain reliable network name resolution.
• Certifications in specialized IT fields.
• Experience with business users to translate requirements into technical design and solutions.
• Supervisory experience.
• Experience with collaboration on peer reviews of development code and design decisions.

RECRUITMENT DATES

Recruitment closes November 18, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To ApplyApply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Info Tech Analyst/Prg III, JC:09670, ID# 63391,11/04/25, USM, MR, Benefits:007

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.