CKMHC has a new opportunity available working in our IT department. The System Support Administrator will be responsible to ensure smooth day to day operations, electronic medical record (EMR) reporting, data collection, and regular maintenance on CKMHC systems. This position will also provide technical support for software, hardware, and assist with helpdesk tickets. We are looking for someone who is detail orientated, can work with staff of various levels, ability to work independently, and prioritize tasks. Requirements for this position are an associate degree or an equivalent years of experience in an information technology field, ability to learn new systems, and HIPAA knowledge.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Minimum: Associate’s Degree or equivalent experience in information systems or computer science, or technical certification on computer hardware, Microsoft products, IT security, Cisco systems networking products, and WIFI networks.
• Preferred: Bachelor’s Degree.
• Ability to learn job-related material through oral instruction, written materials, online resources, and observation; learning is both self-initiated and takes place through on-the-job training.
• Ability to perform research on behalf of the Center as appropriate to the job.
• Develop a working knowledge of Center programs.
• Knowledge of regulations, policies, and contract requirements governing Community Mental Health Center (CMHC) operation/licensure that relate to the position.
• Ability to work effectively both independently and as part of a team.
• Demonstrate excellence in the following skills: communication, interpersonal relations, conflict resolution, flexibility, and judgment; apply these skills to work effectively with co-workers, supervisors, the public, and people of all socio-economic groups, in a tactful, professional way.
• Strategic planning, program development, problem-solving, training, budgeting, time management, and organizational skills.
• Must be able to prioritize multiple requests for information and/or task completion and manage competing demands.
• Produce documents written with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
• Ability to type and work with various computer software programs.