ERP Systems Administrator |

Results-driven ERP Systems Administrator with hands-on experience managing and optimizing Total ETO ERP and Pipedrive CRM to support business operations and growth. Skilled in bridging the gap between technical systems and business needs, with a strong focus on process improvement, reporting, and cross-functional collaboration.

Key Responsibilities & Achievements:

• Administer, maintain, and customize Total ETO ERP system to support day-to-day operations and long-term scalability
• Manage and optimize Pipedrive CRM, including pipeline customization, automation, and reporting
• Design and develop Crystal Reports using data extracted from the Total ETO database
• Write queries and build formulas to generate accurate, actionable business insights
• Partner with Operations Manager and company leadership to evolve systems, workflows, and internal processes
• Apply Lean principles (5S and 2-Second Lean) to improve efficiency and reduce waste across departments
• Provide Level 2 IT support, troubleshooting system and user issues
• Collaborate with outsourced IT team on infrastructure, security, and permissions management
• Work with web developers to implement website updates and improvements aligned with business needs

Core Skills:

• ERP Administration (Total ETO)
• CRM Management (Pipedrive)
• Crystal Reports Development
• SQL / Data Querying / Report Formulas
• Business Process Improvement
• Lean Methodologies (5S, 2-Second Lean)
• Cross-Functional Collaboration
• IT Support & Systems Troubleshooting

Summary:

A technical and business-focused professional who not only maintains systems but actively improves them—aligning technology with operational goals to drive efficiency and growth.

Benefits, Hours & Wages:

• 1 week paid time off accrued 1st year
• 2 weeks paid time off after 2nd year
• 6am - 2:30pm Monday- Friday
• Overtime when required
• Competitive wages based on skills and experience
• Health insurance available after 60 days
• Matching 401k available after 90 days
• Must be willing & able to pass E-Verify, background check and drug test

Pay: From $75,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Referral program

Work Location: In person